Privacy Policy – Tello Wholesaler
Based in Sydney, Australia
At Tello Wholesaler, we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Your name, email address, phone number, and delivery address;
- Payment information (processed securely through third-party payment gateways);
- Details of products you have purchased;
- Any other information you provide when contacting us.
2. How We Collect Your Information
We collect personal information when you:
- Place an order on our website;
- Create an account or subscribe to our mailing list;
- Contact us via email, phone, or our Contact Us page;
- Interact with our website through cookies and analytics tools.
3. How We Use Your Information
Your personal information may be used to:
- Process and deliver your orders;
- Provide customer support and respond to enquiries;
- Send order confirmations, updates, and promotional offers (if you have opted in);
- Improve our website and services.
4. Disclosure of Information
We do not sell or rent your personal information.
We may disclose information:
- To service providers who assist us with payment processing, shipping, or IT support;
- If required by law, regulation, or legal proceedings;
- To protect our rights, property, or safety, or that of others.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
However, please note that no data transmission over the internet can be guaranteed to be 100% secure.
6. Cookies & Analytics
Our website uses cookies to enhance user experience and track website performance. You can disable cookies through your browser settings, but some site functions may not work correctly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Access & Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate.
To do this, please contact us via our Contact Us page.
9. Marketing Communications
We may send you promotional emails if you have opted in. You can unsubscribe at any time by clicking the “Unsubscribe” link in the email.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date.
11. Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us via our Contact Us page.
Legal Disclaimer
The information in this Privacy Policy is provided for general informational purposes only and does not constitute legal advice.
While Tello Wholesaler takes reasonable steps to protect your privacy, we make no guarantees about the security of data transmitted online. By using our website, you agree to the terms of this Privacy Policy and understand that you use our services at your own risk.
This Privacy Policy is subject to the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).